If you do not see any lights on the Rockbot Player's Ethernet port and your Player is offline, the device is not detecting a network connection on the other end of the cable.
During this time, your Player may still be playing music. However, it is playing from the buffer. To get your Rockbot Player back online and actively streaming music, check the following items:
- Confirm that the ethernet cable is firmly connected to the Rockbot Player and to the switch/router on the other end, it should click into place on both ends.
- Confirm that there is power going to the switch/router.
- Try using a different ethernet cable to connect to the Rockbot Player to the switch/router.
Once the network connection is re-established, the Player will resume normal operation and you will see a solid green light and flashing amber light.
If you have any questions, please submit a Rockbot Request Ticket or give us a call at (415) 813-6020 x1