Our Rockbot Player is an industrial grade digital signage device that can stream audio and depending on the model, video. Our devices are rated for 150,000 Hours MTBF (17 Years.)
Typically, if you are having issues with your player streaming music, it tends to be due to a network conflict with our high-security device on your network, check out our Network Requirements here. All of our players have an engineering log on board that will let us know what if there are any issues with the device or what firewall specifically is preventing it from calling out. This is one of the main reasons Rockbot recommends our player as it is very secure and very reliable.
If your player is not working as intended, reach out to our Technical Agent firstname.lastname@example.org for further troubleshooting
Keywords: defective, failure, lifespan, firewall