Rockbot uses an industrial grade digital signage device that can stream audio and video. Our devices are rated for 150,000 Hours MTBF (17 Years.) We have only replaced a small handful in years of operation. Typically if you are having issues with your player it can be due to a network conflict with our high-security device on your network. In addition, all of our players have an Engineering log on board that will let us know what if there are any issues with the device or what firewall specifically is preventing it from calling out. This is one of the main reasons Rockbot does not use consumer grade equipment. The industrial grade equipment is very secure and very reliable.
Please feel free to reach out to our Technical Agent, if you feel your player is not working as intended.
Keywords: Defective, failure, lifespan, rate