You can plug a pair of headphones into the Rockbot audio port to make sure you have audio from the Player directly. The next thing to check if you do hear audio:
- Connected to the proper port on the amplifier.
- Volume is turned up, and the amplifier is on.
- Check for electronic settings on the amplifier and make sure no mutes or safeties are enabled.
You can try hooking up and mobile device to test audio as well to check if there is an issue with the audio cable or the internet circuits on the amplifier, but it will only test the low impedance circuits on the amplifier. You will need another line-level input to test high impedance circuits.
If you do not hear audio, from your dashboard make sure the Rockbot player is online and there is music programmed on the account.
Please feel free to reach out to our Technical Agent at email@example.com for advanced troubleshooting.
Keywords: silent amplifier mute sound headphones source