If the interface is showing a song, this means that the music data is reaching your browser from our servers.
Check to see if the volume is turned up on the computer's dashboard and the connected speakers or audio system.
The next step is checking to see if you can hear audio from other sources like YouTube or iTunes. If you still are not getting audio it might be an issue with the security and the browser. You might need to restart the browser and make sure it is up to date.
Keywords Dashboard sound browser Chrome Safari Firefox Mozilla Edge