If the interface is showing a song, this means that the music data is reaching your browser from our servers.
Check to see if the volume is turned up on the computer's dashboard and the connected speakers or audio system.
The next step is checking to see if you can hear audio from other sources like YouTube or iTunes. If you still are not getting audio it might be an issue with the security and the browser. You might need to restart the browser and make sure it is up to date.
IMPORTANT: Plug a pair of headphones into the audio port or the USB adapter on the Rockbot Player to make sure you hear audio from the Player directly.
If you hear audio, check the following:
- Is the audio cable connected to the proper port on the amplifier?
- Is the amplifier turned on and the volume knob turned up?
- Check for electronic settings on the amplifier and make sure no mutes or safeties are enabled. Sometimes leaving the amplifier turned off for at least 15 minutes before turning it back on can reset the mute.
Keywords Dashboard sound browser Chrome Safari Firefox Mozilla Edge