Promotions are a great way to share more information about your business to your customers. Specials and other information can be set for a specific day of the week and other promotions can be set to show weekly.
Where are they set?
Promotions can be set in the "Promotions" section of the "Marketing" tab. If you do not see the "Marketing" tab in your side navigation, your venue does not have the Rockbot Engage subscription and does not have access to this section. Email us or call 415-813-6020 x 2 to upgrade your subscription.
Where are they shown?
There are three places where you can find your currently set promotions and specials:
- In the Rockbot DJ App where your customers pick music.
- In your Rockbot Digital Signage if you have a player equipped to show video.
- On your venues profile page (https://rockbot.com/venues/{YOUR-VENUE-NAME}). There is a link to your profile page at the top of the promotions section in the dashboard.
Why can't I see promotions?
There are two situations in which this will occur:
- You do not have "Marketing" permissions, in which case you will be presented with a lock screen.
- Your venue does not have the Rockbot Engage/Request plan, in which case you will not see the "Marketing" tab on the dashboard.
How do I create a text promotion or special?
Text Promotions:
- Click the box with dashed outline that says "Add New Promotion" in the center.
- Add a title to the first input in the form shown. The title is the only required piece of information and must be a maximum of 26 characters.
- Add a description with a maximum of 140 characters (optional).
- Add a url you would like the promotion to link to (optional).
- Click save and your promotion is now set!
Specials:
- Scroll down to the day you would like the special to be displayed on.
- Click the associated box with dashed outline that says "Add New Special" in the center.
- Add a title to the first input in the form shown. The title is the only required piece of information and must be a maximum of 26 characters.
- Add a description with a maximum of 140 characters (optional).
- Add a url you would like the special to link to (optional).
- Click save and your special is now set!
- You can have up to three specials set for each day of the week.
How do I edit a promotion or special?
Simply click on the currently set promotion / special, edit the information shown and click save. If you would like to delete it, just click delete instead of save.