Instructions on banning in the web dashboard:
First things first, to ban an artist or song from the Dashboard, you will need the appropriate staff permissions, specifically MUSIC permissions.
Get started with our video walkthrough or see the step-by-step instructions below.
There are 4 ways to ban music within the web dashboard:
1. Ban a song/artist in the active music queue.
- Log in to your Dashboard.
- Open the active music queue (player stream) by clicking the blue bar at the bottom of the screen, it should expand upwards with a list of songs displayed.
- Find the song you wish to ban and click the three dots on the right side of the associated row.
- Click "Ban Song" and you will ban that song from your venue.
- If you would like to ban that artist, click "Ban Artist" in the modal that appears, otherwise click "No thanks".
2. Ban a song/artist that recently played.
- Log in to your Dashboard.
- Click the Home Icon > Go to "Recently Played.
- You can use the same 3 dots to ban from the Home Screen.
- Or click "More..." to view songs which played in the last 24 hours.
- Note: If a song is older than 24 hours, contact support@rockbot.com and we can pull a complete list of music played in the last week.
3. Ban an Artist or Song from a playlist:
- Log in to your Dashboard.
- Click the "Music Icon" tab in the side navigation > Click on a Playlist listed in your Station
- Hover over a song and select one of the three circles to either ban or remove the song/artist from playing at your location
- Ban the Song from All Playlists
- Remove Song from Playlist
- Remove Artist from Playlist
4. Ban an Artist or Song by search:
- Log in to your Dashboard.
- Click the "Music Icon" in the side navigation.
- Click "Banned Music" in the top navigation.
- Search for the song or artist you would like to ban and click "Ban" when you find it.
To unban an Artist or Song by search:
- Log in to your Dashboard.
- Click the "Music" tab in the side navigation.
- Click "Banned Music" to go to that section of the "Music" tab.
- Search for the song or artist you would like to unban, or scroll through the list of previously banned music and click "X" when you find it.
For an in-depth guide on banning from the User App, click here.
For an in-depth guide on banning from the Remote App, click here.
