Welcome to Rockbot! By this point, you should have filled out the trial flow and are getting started by setting up your dashboard. If at any point in this process you have questions about the product, please don't hesitate to contact us or call 415-813-6020 x 1.
Where should I start?
- The best starting point is to set your music. This guide will take you through the process step-by-step so that you, and your customers, can have the best experience.
- Once you have the music set to your liking, it's time to rock! If you would like to control your music through a phone, download the Remote App to do so with ease. Hook up your speaker system and start the player from the Remote App or the Web Player on your Dashboard and enjoy the music!
What is the Rockbot User App?
- For general information on the Rockbot User App, check out this section of the knowledge base.
- Downloading and exploring the Rockbot User App and the "Engagement" tab, located in the side navigation of the Dashboard, are great ways to get a feel for user engagement.
- If you are interested in allowing your customers to engage with the music at your venue, make sure to further curate the music available for them. This guide will help you to set up the music library for your venue.
Why is the Rockbot Display?
- For more information on the Rockbot Display, go to the "Marketing" section of your Dashboard.
- For more information on promotions, check out this guide.
Hearing music you don't want to?
- Check out this guide for banning music at your venue.
- For more information on skipping songs, check out this guide.
- If you haven't seen it already, this guide will help you further define what music is available for your users to choose from and this guide will help you to set the background music you want to hear.
How long does my trial last?
Your trial will last for 7 days. This should give you a taste of what Rockbot has to offer.
What happens after the trial ends?
It's over so soon! Sadly so, but not to worry. We will keep all of your settings and if you decide you would like to subscribe you can always fill out the buy flow by clicking the "Buy Now" button at the top of your Dashboard, emailing us, or calling us at 415-813-6020 x 2.