How do I buy credits?
You can buy credits directly from the Rockbot user app on your phone using Paypal, Amazon Payments, or with any major credit card. Your credits will never expire and you can use them at any location that has Rockbot as their music source.
Do my credits expire?
Nope. Plus you can use your credits at any Rockbot venue. Download the Rockbot user app to see surrounding locations that are utilizing the service!
My song didn't play, can you give me a refund?
Unfortunately, we don't control the sound system at the venue and sometimes songs might be skipped or not played. Please send us an email at support@rockbot.com if your Rockbot song didn't play and we will happily refund you and let the business owner know.
How do I update my credit card number?
If the credit card you have linked to your DJ account has expired, you can update the information by tapping the money icon and then tapping edit (just above the blue purchase button).
Can I pay with an Amazon account?
If you have saved credit card information on Amazon.com, you can purchase credits by clicking the Credits tab, selecting how much you'd like to purchase, and clicking the Amazon icon. You'll just need to log in with your Amazon.com account info to complete the purchase.