What is a priority pick?
For a few extra credits, you can choose a song as a priority pick and it will jump ahead of the normal picks in the queue!
What are sponsored plays?
Sponsored plays allow businesses subscribed to the Rockbot Request plan to make interactions free for their customers on the Rockbot Request App. Free of charge, sponsored plays will be available for customers immediately after purchase and normal credit pricing will resume once all sponsored plays are used.
Why can't I pick certain songs?
There are 2 reasons why a song may not be available.
- Licensing Restrictions: Due to music licensing guidelines, not all songs are available for user requests but are available for background streaming or as a shuffle pick.
- Business/Venue Preference: The venue that you are at has not enabled that song or genre. If you tap the gray play button, it will inform the venue of your request so they can enable that song in the future.
Why can't I find a particular artist in the library?
If you are unable to find the artist you are looking for, the venue has likely chosen not to offer the song, artist, or genre in its catalog. It’s also possible we may not have the artist quite yet.
Currently, the Rockbot library contains over 20 million songs and counting. We’re always adding new content and are committed to securing proper licensing rights before adding new music.
Feel free to email us at support@rockbot.com with music/artists you would like to see on Rockbot and we will try our best to get it for you.