The player ships ground and we will send you the tracking number upon receiving payment. To learn more about the Rockbot player you can visit here.
Rockbot does not need to be calibrated out of the box. For best fidelity, we recommend setting our voltage output to what your system requires. Most systems require 1V rms, and this is a 7 in our dashboard and we have set by this by default for you.
If you are participating in our Engagement Service you will receive a starter kit of collateral. Your kit will include table tents, postcards, 8.5x11 posters and window cling. Additional collateral items are available through our Rockbot Store.
Yes, the standard player Rockbot offers comes with a 1-year warranty provided by the manufacturer. Within the first 12 months from time of installation, Rockbot will provide an advanced replacement unit at no additional charge to the customer if the unit is determined to be faulty.