First of all, thank you for exploring Rockbot as a music streaming option for your business! We should be able to get you up and running shortly.
There are a number of reasons why your music will not turn on. The 2 most common reasons are listed for you below:
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Ensure you are on Chrome or Mozilla (Firefox)
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Verify your email address (check your spam folder)
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Note: You may need to refresh your screen once you verify your email address
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You have a firewall preventing our systems from communicating.
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Refer to our Network Requirements
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Please confirm the above info is correct and if you are still having issues, chat/call (415-813-6020)/email (support@rockbot.com) for assistance.