Rockbot Audio Announcements allow you to embed recurring announcements into your Music stream. Common use cases include PSA’s, reminders, and more for your customers.
As with on-screen announcements, Audio Announcements are scheduled by adding them to campaigns.
The campaign sets a time window during which the announcement can play, but it is not the only thing that impacts audio playback.
Audio Interval
During the Campaign’s playback window, audio announcements will be inserted between songs. The interval between those announcements is set by the global Audio Interval setting.
When there are multiple audio announcements set to play, they will never play closer together than the minimum interval set here. The minimum interval applies even if the audio announcements are in multiple different campaigns.
Precise Timing
The current system is designed to work with audio announcements you want to play on occasion during the day. For example: reminders to social distance, a current special, or a thank you message for customers or staff. Precise timing, such as closing time or hourly reminders, is not currently supported; however, you can get close using Campaigns. Learn More