One of our top priorities is making sure that you always have brand-safe content playing on the Rockbot service. But what counts as “brand safe” varies quite a bit from one brand to the next!
To be able to assist a wide range of customers, we scan the lyrics of every song we add to our library, and rate and flag them based on the content of their lyrics. We use a same rating system that you would find in films, G/PG/PG13/R, but please note our definitions of each rating as follows:
G: Content that a human has verified is family friendly. This includes instrumental music with no vocals
PG: Content that we believe is family friendly but has not been verified by a human
PG-13: Contains suggestive content*, but would play on any local radio station.
R: Contains explicit lyrics / Parental Advisory.
This will include one or more uncensored or poorly censored profanities, indecent material defined by the FCC, and/or profanities in the song title.
Because the “G” rating requires human verification, it will be safest library to cater to children and families. It’s also the smallest because it is the most restricted.
Once you enable a content filter, it is enforced across all your scheduled playlists and Request. Tracks removed by your content filter will be struck out on the Playlist Detail Page or Builder.
Note that “clean” or radio-edit versions of R-rated content are rated PG-13 and will not be struck out. Please understand that not all songs have a clean version available.
If you hear a song with an inaccurate rating, please report it in the dashboard or via the Rockbot Remote App.