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  1. Rockbot Support
  2. Troubleshooting
  3. The Rockbot Player

The Rockbot Player

  • Troubleshooting Your Player - Step by Step (Reboot)
  • Reactivation Troubleshooting
  • Display is blank or stuck on 'Brightsign' screen
  • My Rockbot Player is online, but I don't hear music
  • Display says 'Offline' or 'No Network Connection'
  • I can't get my Rockbot Player online. Do I have a Firewall issue?
  • LED light guide for Brightsign units
  • No lights on ethernet jack and Player is offline
  • No display detected
  • No lights on the Rockbot Player
  • What do the network error messages I hear in my overhead speakers mean?
Rockbot Support System Status