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How Do I Add, Remove or Edit Staff?

How do I add Staff?

If you have Primary Admin or Admin permissions, you can add additional Staff members. Adding Staff to your venue or group is simple. 

To follow along with this guide, sign in at dashboard.rockbot.com and open your venue or group's dashboard.

Follow these steps to add Staff:

  1. In the Rockbot dashboard > select the Settings icon on the side navigation
  2. Select the top tab labeled Staff
  3. Click the button labeled Add Staff
  4. Enter the email address of your new Staff Member
  5. Select the appropriate role(s) for your Staff member
  6. Click the Add Staff button
  7. An email invite will be sent. New Staff users will need to verify their email

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How do I edit Staff permissions?

If you want to change any of their permissions, you can always return to this page and edit Staff roles. For detailed information on roles, check out this article.

High-Level Overview:

Note: all roles may have limited functionality based on group admin settings that reduce the permission available to a role.

  • Admin - Ability to Add Staff and manage Roles/Permissions
  • Music - Ability to manage Music and Ban Songs, Override Playlists, and/or Adjust Music Station
  • Audio - Ability to Start, Stop, Skip the music
  • TV - Ability to manage TV channels and schedule(s)
  • Display - Ability to Start or Stop TV and adjust the TV volume
  • Marketing - Ability to manage Digital Signage and/or Audio Messages
  • Billing - Ability to manage payment info and subscriptions (requires special permissions)
  • IT - Ability to setup hardware, view shipping info, and receive system notifications
  • Primary Admin - All roles plus the Billing role and the ability to add the Billing role to other Staff
  • View Only - The user can only view information

How do I remove Staff?

Removing Staff is even simpler. Click the Remove Staff button to the right of the user and confirm you would like to remove them. Keep in mind, they will lose all Staff permissions, but they can always be re-added in the future. Removed Staff members will NOT receive a notification letting them know they've been removed.

 

If you have any questions, please submit a Rockbot Request Ticket or give us a call at (415) 813-6020 x1

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