General Questions and How-To's

System Features

• How Do I Have My Audio Start and Stop Automatically?
• What Is AI voice?
• Rockbot for Your Phone System's Hold Music
• How Do I Create Seasonal Music Schedules?
• What Holiday Playlists are Available?

Rockbot Music

• What is Rockbot's Audio Quality & Fidelity?
• How Do I Skip, Stop, and Start Songs?
• How Do I Schedule Music by Day or Time?
• How Can I Avoid Music Repetition?
• How to Override Music

Music Settings

• How do I use playlist priorities for my music schedules?
• What does the energy filter do?
• What is Smart Volume?
• What is Crossfade?

Playlist Guides

• How Do I Create a New Playlist?
• How Do I Combine Two Playlists?
• How Do I Create a Music Schedule?
• How do I Edit a Music Schedule?
• How to Use the Playlist Browser
• How Do I Edit a Playlist?

See all 7 articles

Music Limitation / Approval

• Managing Customer Requests using the Dashboard
• How Do I Exclude a Song or Artist From Dashboard?
• How do I set the music allowed at my venue?
• Do You Offer Custom Playlist Creation?
• What are Rockbot's Content Ratings?

Rockbot TV

• How Do I Schedule Rockbot TV and Digital Signage Together?
• What Are Rockbot TV Channels?
• What Are Display Hours?
• TV Permissions
• Using Rockbot TV Across Multiple TVs

Digital Signage and Audio Messaging Campaigns

• Introduction to Campaigns
• Creating and Editing Campaigns
• Adding Assets to a Campaign
• Scheduling Campaigns
• What Is a Campaign Lifecycle?
• How Do I Duplicate an Asset?

Digital Signage

• Introduction to Digital Signage Assets
• Uploading and Creating Signage Assets
• Introduction to Campaign Playback Settings
• What is the "Play All / Play 1" Setting?

Audio Messaging

• Introduction to Audio Messaging
• How do I schedule Audio Messages for Precise Times?

Rockbot Remote App for Business

• How do I flag an inappropriate username using the Rockbot Remote App?
• How Do I Sync Music from Apple Music in the Remote App?
• Can I override the station on the Rockbot Remote app?
• Managing Customer Requests using the Remote App
• How Do I Exclude an Artist or Song from the Remote App?

3rd Party Services

• How Do I Unlink My Spotify or Apple Music Account?
• How Do I Update an Imported Playlist?
• How Do I Import My Playlist From Spotify and Apple Music?
• Does Rockbot work with Amazon Fire TV?

Account Settings

• What Is My Rockbot Location Page?
• How Do I Change My Profile Photo On the Dashboard?
• How do I change my password from the Dashboard?

Multifactor Authentication

• Introduction to Multifactor Authentication (MFA)
• How Do I Set Up Multifactor Authentication?
• How Do I Disable Multifactor Authentication?
• How Do I Mandate My Staff Use Multifactor Authentication?
• How Do I Recover an Account That Uses MFA?

User Management and Permissions

• How Do I Add, Remove or Edit Staff?
• Does Rockbot Offer Single Sign-On (SSO)?
• How Do I Change My Primary Admin?
• User Roles
• Permissions: Level of Access and Restrictions
• Can I Ban or Suspend a DJ User?