General Questions and How-To's

System Features

• What Is Rockbot Request?
• Group Views Can Help You Manage Multiple Locations/Zones.
• Rockbot for Your Phone System's Hold Music
• Getting Started with Holiday Schedules
• What Holiday Playlists are Available?
• Do you offer custom playlist curation?

Rockbot Music

• What is Rockbot's Audio Quality & Fidelity?
• Can I skip songs?
• Schedule Different Music by Day or Time
• How Can I Avoid Music Repetition?
• How to Override Music

Music Settings

• How do I use playlist priorities for my music schedules?
• What does the energy filter do?
• How Do I Have My Music Start and Stop Automatically?
• What is Smart Volume?
• What is Crossfade?

Playlist Guides

• How to Create a New Playlist
• How to Create a Music Schedule
• How do I Edit a Music Schedule?
• How to Use the Playlist Browser
• How do I Edit a Playlist?
• How to Duplicate a Playlist

See all 7 articles

Music Limitation / Approval

• Managing Customer Requests using the Dashboard
• How do I ban a song/artist from Dashboard?
• How do I set the music allowed at my venue?
• What are Rockbot's Content Ratings?

Rockbot Marketing Tools

• Rockbot's Marketing Basics and Terminology
• Adding Assets to a Campaign
• Creating and Editing Campaigns
• Scheduling Campaigns - Signage or Audio
• Campaign Lifecycle

Digital Signage

• Uploading and Creating Signage Assets
• Types of Digital Signage Assets

Audio Messaging

• Introduction to Audio Messaging
• Scheduling Audio Messaging
• Audio Messaging - Precise Timing

3rd Party Services

• How to Create a Synced Playlist (Spotify & Apple Music)
• How to Unlink a Spotify Account
• How do I Unlink a Synced Apple Music Account?
• Why Can’t Spotify Playlists Import or Update?
• I Synced a Playlist and Am Missing Songs
• Does Rockbot work with Amazon Fire TV?

Account Settings

• How Do I Change My Profile Photo On the Dashboard?
• How do I change my password from the Dashboard?

Rockbot Remote App for Business

• How do I flag an inappropriate username using the Rockbot Remote App?
• Can I sync music from Spotify or Apple in the Remote App?
• Can I override the station on the Rockbot Remote app?
• Managing Customer Requests using the Remote App
• How Do I Ban an Artist or Song from the Remote App?

Rockbot TV

• TV Channels
• TV Permissions
• Using Rockbot TV Across Multiple TVs

User Management and Permissions

• How Do I Add, Remove or Edit Staff?
• How Do I Change My Primary Admin?
• User Roles
• Permissions: Level of Access and Restrictions
• Can I Ban or Suspend a DJ User?