In Rockbot Music, the term 'Schedules' replace 'Stations'. If you had used an older version of Rockbot previously, your pre-existing Station(s) have been automatically converted over with all content intact.
A Schedule stores what music plays, and when, over the course of a single day. A Schedule can be as small as a single Playlist that goes all day, but you are able to space different playlists out for different times of day and overlap them to add more depth to your music and avoid repetition.
Depending on your organization and permissions, scheduling will be set up one of three ways:
- You have full permissions to create schedules and apply them to days of the week.
- You do not have permission to create your own schedules, but can choose which of the schedules created by your group to apply.
- Scheduling is managed by the groups and is entirely disabled at the lowest levels.
Adding Playlists to your schedule is the fastest and easiest way to customize your sound and prevent repetition. We recommend building out a Default Schedule first, this would be your baseline daily schedule that you could always fall back on. Then create different schedules for different days of the week or weekday vs. weekend. Many businesses however do not need variety from one day to the next, so Default Schedule is the only one needed.
The start and end times for your Schedule will be based on the earliest start time and latest end time you have configured in your Music Hours setting.
If you manually start or music after (or before) hours (for a special event, for example), the system will default to the music you had set to play at closing the night before. A simple way to adjust for this is to use our Override your active playlists ability to set the mood.
Editing your Schedules
Once you have selected a Schedule to edit, clicking 'Add Playlist' will show playlists Rockbot recommends for you based on your current usage, and allow you to search for more.
Once you have added the playlists to your schedule, the next step is to set when they will play. Use the sliders to indicate when each playlist will begin and end playback. If playlists overlap, song playback will be randomized across all active playlists.
You are also able to prioritize certain playlists over others by using the dropdown menu at the right of the playlist row. When you have multiple overlapping playlists scheduled, the priority will determine how often tracks from certain playlists are played. A low priority Playlist will be half as likely to play as a high priority one.
Note that other factors - notably how many songs are in each playlist - will also impact play frequently.
You can also use this menu to remove a playlist, or edit the playlist, should you have the correct permissions.
If you only have a single schedule, your music will play from the same schedule every day. If you want more variety, you can create as many schedules as you want and swap them out based on days of the week or for special occasions and holidays. When you create your second schedule, a left bar with a list of all available schedules will appear. Your active Schedule is indicated with a blue dot in the left bar.
Select the schedule you want to edit by clicking on it from this list.
Once you have selected your schedule, you can control which one is active on which days by setting the days of the week they will play.