Depending on your staff role, you can ban an artist or a song from the dashboard.
From the Banned Tab Under Music
- Type in the artist/song you'd like to ban, select ban artist/song
From the Playback History Under Music
- Tap the three dots next to the date/time the track played
- Select the choice of banning the artist or just the song from the venue
Under the Top Music Button
- Hit the down carrot next to the 'skip' button on the top/center of your screen
- Click on the three dots next to the thumbs up, on the line with the track on playback history
- Ban song or artist to your discretion