By default, the Rockbot Player will connect via DHCP to dynamically pull network settings. If required, a static IP and custom network settings can be configured.
Head to setup.rockbot.com to add static IP information to your Player. You will need to disable the DHCP settings and add the applicable static IP info.
NOTE: The Player must be connected to an active and open DHCP connection for the static IP information to load. Once loaded, the Player will only connect using the supplied static IP information.
NOTE: If you need assistance adding custom network settings, email us at support@rockbot.com with the following information (required fields marked in red):
- IP address
- Netmask
- Broadcast
- Gateway
- DNS 1
- DNS 2
- VLANs
- NTP
If you have any questions, please submit a Rockbot Request Ticket or give us a call at (415) 813-6020 x1