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  1. Rockbot Support
  2. Troubleshooting

Troubleshooting

Common steps to get your player online.

The Rockbot Player

  • Troubleshooting Your Player - Step by Step (Reboot)
  • Reactivation Troubleshooting
  • My Rockbot Player is online, but I don't hear music
  • I can't get my Rockbot Player online. Do I have a Firewall issue?
  • LED light guide for Brightsign units
  • No lights on ethernet jack and Player is offline
See all 8 articles

Troubleshooting the Web Player

  • Can I Get Rockbot System Status Updates?
  • Web player not advancing to next song

Frequently Asked Questions

  • Why is my Rockbot Player playing from "buffer"?
Rockbot Support System Status