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Rockbot Support
Troubleshooting
Troubleshooting
Common Issues
How Do I Contact Rockbot Support?
Troubleshooting Your Player - Step by Step
Why Does My Display Say 'Offline' or 'No Network Connection'?
Why Is My Music Turning Off When It's Set to Non-Stop?
Web Player Not Advancing to Next Song
Audio Issues
Why Can’t I Hear Music if the Web Player is Playing?
Why Can’t I Hear Music if My Rockbot Player is Online?
Help! I'm On a 7-Day Trial and My Music Won't Start.
How do I adjust the Rockbot Player Volume?
Network Troubleshooting
Why Is My Rockbot Player Playing from "Buffer"?
Why is My Player Offline?
How Do I Set a Player to Use Static IP?
Why Is an Error Message Playing Over My Speakers?
Display Troubleshooting
Display Is Blank or Stuck on 'Brightsign' Screen
No Display Detected