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Rockbot Support
Troubleshooting
Troubleshooting
Common Issues
How Do I Contact Rockbot Support?
Troubleshooting Your Player - Step by Step
Why Does My Display Say 'Offline' or 'No Network Connection'?
Why Is My Music Turning Off When It's Set to Non-Stop?
Web Player Not Advancing to Next Song
Audio Issues
The Web Player Is Playing, but There Is No Sound
Why Can’t I Hear Music if My Rockbot Player is Online?
Help! I'm On a 7-Day Trial and My Music Won't Start.
How do I adjust the Rockbot Player Volume?
Network Troubleshooting
Why Is My Rockbot Player Playing from "Buffer"?
Why is My Player Offline?
Why Is My Player Streaming Music, but My Dashboard Says It Is Offline?
How Do I Set a Player to Use Static IP?
Why Is an Error Message Playing Over My Speakers?
Display Troubleshooting
Display Is Blank or Stuck on 'Brightsign' Screen
No Display Detected