One common request is for Audio Messages to play at precise times. Precise timing is not currently supported; however, you can get close using Campaigns.
To follow along with this guide, sign in at dashboard.rockbot.com and open your venue's dashboard.
Why Campaigns and not Intervals?
Audio intervals are calculated based on the time since the last message played. If you have all your messages in the same campaign, this can cause small delays for each message to add up to large delays by the end of the day.
Instead, you should use Campaigns to schedule playback and reduce your audio interval. For example, if you have announcements you want to play every half-hour:
- Create campaigns for each half-hour interval.
- Add your messages to them.
- Set the playback window long enough that you can be sure the message will play (5-10 minutes works well in most cases).
Then, set your audio interval to something long enough that your message won’t play multiple times during the campaign’s playback window. Your playback times will still not be precise, but they will be closer.