Why does this happen?
If your Player says it is playing from the buffer on the Rockbot dashboard, it is a sign that the Rockbot Player does not have enough bandwidth or is unable to pull down the next track in time for it to play. If you see your Player playing from the buffer more than a couple of times during a day, it would be a good time to investigate the health of your Network.
What is "buffer"?
Your Rockbot Music or Media Player buffers music, which your system will revert to when the Player loses connection to Rockbot's servers.
When playing from the buffer, you will be unable to send commands to the Player (like stop, skip, etc), nor perform simple functions like reboot.
After every song that plays from the buffer, the Rockbot Player will automatically attempt to reconnect. Buffered content does not play indefinitely and will eventually go silent if a network connection can not be obtained.
If you have any questions, please submit a Rockbot Request Ticket or give us a call at (415) 813-6020 x1