How Can I Get a Copy of My Invoice?

Any user with the Billing Role or the Primary Admin Role can access past invoices and receipts via the Billing header under the “Settings” section of the Dashboard.

1. Open your Venue’s Dashboard.
2. Use the left side menu to navigate to the Settings page.
3. Open the Billing Tab
4. Click on the Invoice Number for the Invoice you want to download

Note: You cannot access your Invoices through a Group Dashboard

What if I do not have a Rockbot login or a Billing user Role? 

If you do not have a Rockbot account, please have the Primary Admin add you as a Staff Member for this location. Learn More. 

If you have a Rockbot login but do not have access to the Billing portal, your Primary Admin will either need to grant you Billing permissions or update the payment information for you.

If you have any questions, please submit a Rockbot Request Ticket or give us a call at (415) 813-6020 x1