How Do I Set Up My Amazon Signage Stick?

1. Power the Signage Stick

• Plug each Signage Stick into a wall power source using the included USB cable and power adapter.
• You may plug the Stick into a display now or power multiple Sticks at once (for example, via a power strip) and connect them to displays later

2. Download the Amazon Signage Mobile App

Install the app on your mobile device:

• iOS: https://apps.apple.com/us/app/amazon-signage/id6670145459
• Android: https://play.google.com/store/apps/details?id=com.amazon.signage

Use a supported version of iOS or Android as required by the Amazon Signage app.

3. Open the Amazon Signage Mobile App

• First-time setup:
  • Log in using your Amazon account
  • A company/organization will be created automatically
• Additional Sticks:
  • Log in using the same Amazon account previously used

4. Add New Signage Sticks

• Tap the “+” icon in the app
• The app will scan for nearby Signage Sticks within Bluetooth range that have not yet been set up

 

5. Configure Wi-Fi and CMS Settings

• Ensure your mobile device is connected to the same Wi-Fi network the Stick will use
  • iOS: You may be prompted to switch your phone’s Wi-Fi network
  • Android: Select the desired network from the list
• Enter Wi-Fi credentials
• When prompted to select a CMS Choose: Rockbot

The first Stick setup uses manual configuration. You’ll later have the option to save these settings as a reusable profile.

6. Install Updates and CMS

• The Stick will automatically:
  • Check for firmware (OTA) updates
  • Download and install Rockbot

This process typically takes 5–10 minutes. If connected to a display, on-screen instructions will appear once installation is complete

7. Assign a Location

• Choose one of the following:
  • Assign the Stick to an existing location or create a new location
  • Tap “Skip for now” (Stick will be labeled Unassigned)

8. Save Configuration Profile (Optional)

• If Wi-Fi and CMS settings were entered manually, you’ll be prompted to save them
• Select Yes to:
  • Name the profile
  • Reuse it for future Stick setups

9. Go to Part 2 → Step 4

• Steps 1-3 were completed in Part 1

If not already connected, plug the Signage Stick into the desired screen. You may temporarily unplug the power during placement if needed.

1. Power on the Signage Stick
   • Plug the Signage Stick into a wall outlet using the included USB cable and power adapter
2. Power on your TV or display and select the correct HDMI input
3. Connect to WIFI
   • The screen will show a No Network Connection screen. Using the Signage Stick remote, select WIFI SETUP
   • Select your WIFI network and enter in your WIFI credentials 

4. Record your Activation code 
   • The Signage Stick will automatically launch Rockbot on the connected screen and the screen will display the Rockbot activation code. Write down or keep this code visible – you’ll need it in the next step.



5. Activate Rockbot:
   • Log in to your Rockbot Dashboard and go to rockbot.com/amazon 
   • Enter the activation code from your screen.
     
   • Select the Zone you want to link to this Signage Stick.
      

Your Amazon Signage Stick is now successfully activated with Rockbot

Note: Your Signage Stick remote is primarily needed during initial set up or occasional WIFI changes. Once activated, we recommend labeling the remote and storing it in a location such as securing it behind the TV or placing it in a drawer so it’s easy to find if ever needed.