Spotify Sync is temporarily unavailable; please click here for a workaround.
Connecting your Apple Music account in the Remote App is quick and easy.
Syncing Steps
- Download the Rockbot Remote App and log into your venue.
- Open the Menu in the Bottom left
- Select "Change Playlist."
- Scroll down to the appropriate section and link your account.
- After syncing, the playlists will be viewable. Select the playlists you wish to sync.
NOTE: Playlists created BY Spotify (not by you or other users) will not be available for selection.
.
Depending on the size of the playlist, syncing may take 5-10 minutes. If songs are missing from your playlist, Click Here.
What is Syncing?
When you sync a playlist, Rockbot will match the source songs to the songs in our database. If we're unsure of the correct match during that process, pick from a list of available options. If we don't have the right match, we'll add it to your playlist when it becomes available.
Please be mindful of the differences between a business and a personal playlist.
A business playlist should:
- Play for longer durations
- Have enough variety to avoid repetition
- Periodically expand playlists after they are synced using tools within Dashboard
Your Apple Music playlists are safe – syncing with Rockbot is a one-way street. While your Rockbot playlists will automatically update to match any changes you make in Apple Music, nothing from Rockbot will ever affect your Apple Music library. Just keep managing your music in Apple Music like you normally do, and we'll handle the rest.
Note: To Unlink a synced Apple Music account, click here
If you have any questions, please submit a Rockbot Request Ticket or give us a call at (415) 813-6020 x1